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Career Development/Support System
Human Resource Development
Our approach to human resource development and the internal environment
To realize our Group’s VISION, “Change everyday deliciousness. Spread joy to the world,” we strive to provide a working environment where employees, who are the driving force behind this, can grow and thrive by making the most of their individuality. To continuously improve high-quality customer experiences through delicious food, both in Japan and overseas, we place particular emphasis on “human resource development” and “promoting DE&I,” among the various areas we need to address.
Specific initiatives for human resource development
The Group provides various training programs and support for obtaining qualifications in order to provide opportunities for placement and development according to each employee’s abilities and aptitudes. From FY2024, we introduced level-specific training, providing training appropriate to the work of each level to managers and leaders who are responsible for job assignments for their subordinates. We also support career development according to each employee’s wishes by establishing an internal recruitment system and a career declaration system.
Diverse careers at COMPANIES
We have employees who have built diverse careers in the wide range of food-related business development. What they all have in common is that they provide food that is more delicious than expected!
We provide placement and growth opportunities according to each individual’s abilities and aptitudes.
[Sushiro] Store management with the No. 1 sales in the conveyor belt sushi industry*
At Sushiro in Japan, we hire and train approximately 80 part-time and casual employees, managing people, things, and money to achieve an average annual sales of over approx 400 million yen per store. We value the time we spend with our staff as much as we do with our customers, and we have created a culture where the whole team works together to liven up the store. We work closely with store staff to manage staffing and sales/profits so that we can provide efficient service to as many customers as possible.
*Source: Fuji Keizai “Restaurant Industry Marketing Handbook 2025” (Conveyor belt sushi, 2024 actual figures)
[Kyotaru] Delivering lots of happiness with traditional and special sushi
Kyotaru, a takeaway sushi specialty store, offers a wide variety of sushi to add color to your dining table, including Kamigata sushi and Edomae sushi, as well as their classic product, Chakinzushi, which has a 70-year history.You will be selling in environments where a diverse range of customers visit, such as department stores and station buildings, and will satisfy customers with heartfelt customer service, including explaining products and recommending seasonal items.
[Misaki] A gourmet conveyor-belt sushi chef who is particular about ingredients
At “Conveyor Belt Sushi Misaki,” fresh seasonal ingredients sourced from Toyosu Market are carefully prepared and sliced from scratch in the store. At artisan-style stores where sushi is made in a conveyor belt, you will make sushi in front of customers while serving them, making it a rewarding job where you can see the customers’ joy up close.
[Sugidama] Providing new value and creating a one-of-a-kind store
Based on the experiences and passions of our customers, coworkers, and ourselves, we provide a comfortable space that is not dependent on service. The store manager has a great deal of discretion, allowing us to create a unique store that is not bound by convention. As a sushi restaurant, we operate in a lively atmosphere, preparing sushi and fish on the counter. We also value this sushi culture.
[New store promotion] Launching new stores across Japan and communicating their appeal
You will train new part-time and casual staff hired at new stores across Japan and stabilize store operations. By utilizing your work experience and skills from existing stores and communicating and cooperating with colleagues, you will be able to contribute to the growth of part-time and casual staff from the ground up and spread awareness of the appeal of our stores to many people across Japan.
[Opening stores overseas] Let’s spread joy to the world.
We are spreading sushi, a representative Japanese food, around the world with the same techniques, know-how, and quality as in Japan. We embody the brand as it is, without changing the domestic model, so we can apply our store sales experience and operational knowledge gained in Japan overseas to solve store issues and improve operations. It is our joy to provide our overseas customers with an experience they have never had before.
[Headquarters] Stores are for customers. Headquarters supports them together.
The role of the headquarters is to support our restaurants across Japan and overseas so that they can put their utmost efforts into providing food that exceeds expectations. We aim to become a global restaurant brand originating from Japan, and to spread delicious food to the world. We strive to create an environment where customers can spend their time in peace and comfort. Our various departments, proud as a professional group, work together to support the creation of restaurants that are accepted by the local community.
Training programs to improve employee skills
Akindo Sushiro Co., Ltd. focused on the following three areas in FY25:
In-house university
We held a training session in which head office employees and employees at the section manager level or above of operating companies participated by raising their hands. Employees and executives served as instructors, and participants learned about the company, business mindset, and business skills through lectures, exercises, and group work, working with colleagues across departments. The training generally took place once a month for approximately two hours, and was conducted as a hybrid of online and in-person sessions, with many employees from overseas bases also participating. The aim was to promote personal growth, stimulate communication across departments, and improve organizational strength.
Sales management training
We conducted training on problem-solving and management skills for sales managers, sales department managers, and area managers. The aim was to equip them with the ability to support the fundamental resolution of problems that arise in stores, as they are in a position to manage many subordinates, and the ability to develop store managers with a management perspective. The training consisted of this training and follow-up training several months later, providing an opportunity for them to reflect on the changes in their own behavior that they have undergone through the training. In FY25, over 90 managers took the course.
Target-specific training
With the aim of promoting the active participation of diverse human resources, we have implemented targeted training programs such as female employee meetings, training for new high school graduates, and training for new foreign employees. We measure the effectiveness of each training program and continue to improve it.
① Women’s Employee Meeting
With the aim of cultivating leadership talent and creating a work environment where women can thrive over the long term, we held meetings and training sessions for all female employees in the sales department. In addition to problem-solving and risk management training, we also held career planning training and consultation sessions for female employees. These sessions are held twice a year to help female employees improve their skills and form a community.
② Training for new high school graduates
To meet the learning needs of young people and support their career independence, we have implemented training for new employees graduating from high school. The training is held regularly for up to six months after joining the company, and includes basic business knowledge and skills training, as well as reviewing goals and holding FB (feedback) meetings, to help employees put what they have learned into practice at stores.
③ Training for new foreign employees
We have implemented training for new foreign employees with the aim of alleviating work-related difficulties caused by cultural and language differences and supporting their success. The training is held regularly for up to six months after joining the company, and provides content centered on Japanese culture, business etiquette, and communication skills. We also hold consultation sessions with senior foreign employees, supporting the creation of a community within the company.
支援体制
Promotion exam
There are store manager qualification exams and managerial qualification exams. Promotion will be determined after confirming that you have acquired the knowledge necessary to perform your duties.
Regular annual training
We provide introductory training, classroom training, and on-the-job training at stores. Employees assigned to various locations can gather together and communicate regularly.
OJT training by area
We provide training on themes we want to strengthen in each area (customer service, cooking, etc.).
Qualification acquisition support
We provide support (study assistance and financial support) to help store managers obtain the qualifications they need.
Internal recruitment system
Those who meet the application requirements can apply for in-house job openings. You can build your career by utilizing your past experience or take on the challenge of working in a new department.
Career Declaration System
We have a system in place that allows employees to regularly express their wishes regarding their current work and future careers. We consider placement and job assignments based on the details of their declarations.
Employee Survey
Through regular engagement surveys and pulse surveys, we investigate employee conditions, such as their motivation for work and their level of trust in the organization, and use this information to plan systems and propose improvements to create a better working environment.
